Service

Our full-time, dedicated team of technicians service everything we sell!

Our factory-trained and authorized, expert technicians keep your water and wastewater equipment performing optimally with services including: 

  • Installation
  • Start-up and commissioning
  • Preventative maintenance
  • System equipment troubleshooting
  • Repair
  • Customer training with technical support
  • Verification of monitoring equipment
  • and more! 
Count on the HESCO service team for worry-free equipment operation.
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What our Customers are Saying

The service team went above and beyond trying to decipher an issue we had with our installation of one of the gates. They spent extra time and discovered the issue with the problem of one badly leaking gate. Without that, I would have no clue what the problem was, and now we can move forward to repair the gate with its leak.

Service Categories

Fully equipped service vehicles outfitted for OSHA-compliant Confined Space Entry, NIST Traceable Test Equipment and all required tools.
Modern, Spacious Repair Testing and Calibration Center. Including fully functioning flow lab
Flow meters (both permanent and temporary installations)
  • Doppler
  • Transit time
  • Magnetic
  • Radar
  • Ultrasonic
Pumps
Troubleshooting
Testing
Equipment Evaluations & Repairs
  • Flow meters
  • Samplers
  • Valves
  • Pumps
  • Gates
  • Hydraulic Systems
Data Validation
Yearly, Semi-Annually and Quarterly calibration Services
Yearly valve rebuilds
Pump preventative maintenance kit installation
Certification that equipment has been installed per manufacturer’s recommendations
Energizing equipment to demonstrate they are operational in accordance with manufacturer’s requirements and contract documents
Adjusting equipment, components, and systems so that they are in conformance with manufacturer’s recommendations and contract requirements
Provide factory training to end users including installation, operation & maintenance instructions
Collection of data from various site equipment
Provide website data & reports
Data hosting

Service Department Team

Field Service Program Manager

John Sullens

Vice President of Operations

Dave Burkel

Field Service Supervisor

Michael Sieron

Senior Accusonic Metering Technologist

Mike Saam

Field Service Supervisor

Tyler Coudret

Warehouse Manager

Fred Bay

Senior Technician

Ken Jahn

Field Service Technician

Vince Crisi

Field Service Technician

Jason Dietz

Field Service Technician

Ty Brady

Field Service Technician

Josh Berger

 You can count on the HESCO service team to keep your utility running efficiently. Click below to reach out to a member of our team.